Terms and Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Sustainable Growth Consulting ("Company," "we," "us," or "our"), a business consulting firm registered under Registration No: 22000583.

By accessing our website, purchasing our consulting packages, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of our services.

2. Services Description

Sustainable Growth Consulting provides professional business consulting services, including but not limited to:

• Strategic Growth Blueprint consulting packages
• Market Analysis Mastery services
• Operational Excellence Programs
• Leadership Development Suite training
• Digital Transformation Package consulting
• Custom consulting solutions tailored to client needs

All services are provided as described on our website at the time of purchase. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years of age to purchase our services. By using our services, you represent and warrant that you are of legal age to form a binding contract.

3.2 Business Representation

If you are purchasing services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3.3 Account Information

You agree to provide accurate, current, and complete information during the registration and purchase process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Pricing and Payment

4.1 Pricing

All prices are displayed in United States Dollars (USD) and are subject to change without prior notice. The price charged for each consulting package will be the price displayed at the time of purchase, unless otherwise agreed in writing.

Current pricing for our consulting packages:

• Strategic Growth Blueprint: $4,999
• Market Analysis Mastery: $3,499
• Operational Excellence Program: $5,999
• Leadership Development Suite: $6,999
• Digital Transformation Package: $7,999

4.2 Payment Terms

Payment is required in full at the time of purchase unless alternative payment arrangements have been agreed upon in writing. We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• Bank transfers (for corporate clients)
• Other payment methods as agreed in writing

4.3 Payment Processing

All payments are processed securely through third-party payment processors. We do not store your complete credit card information on our servers. By providing payment information, you authorize us to charge the applicable fees to your designated payment method.

4.4 Taxes

You are responsible for all applicable taxes, duties, and governmental charges related to your purchase. Prices displayed do not include taxes unless explicitly stated.

4.5 Late Payment

For payment plans or invoiced services, late payments may be subject to interest charges of 1.5% per month (or the maximum allowed by law) and suspension of services until payment is received.

5. Service Delivery and Timeline

5.1 Commencement of Services

Consulting services will commence within 5-10 business days following receipt of full payment and completion of the initial client consultation, unless otherwise specified in your service agreement.

5.2 Service Duration

Each consulting package has a specified duration as described in the service description. Extensions beyond the original timeframe may be available for an additional fee.

5.3 Client Cooperation

Timely delivery of services depends on your cooperation, including:

• Providing requested information and documentation promptly
• Making key personnel available for meetings and consultations
• Responding to inquiries within reasonable timeframes
• Implementing agreed-upon recommendations in a timely manner

Delays caused by lack of client cooperation may result in extended timelines without adjustment to fees.

6. Intellectual Property Rights

6.1 Company Intellectual Property

All content on our website and in our service materials, including text, graphics, logos, images, frameworks, methodologies, and software, is the property of Sustainable Growth Consulting or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

Upon full payment, you receive a non-exclusive, non-transferable license to use the consulting materials and deliverables provided to you solely for your internal business purposes. You may not:

• Reproduce, distribute, or publicly display our materials without written permission
• Sell, license, or commercialize our methodologies or frameworks
• Remove copyright notices or proprietary markings
• Reverse engineer or create derivative works from our materials

6.3 Client Materials

You retain all rights to materials you provide to us. By providing materials, you grant us a limited license to use them solely for the purpose of delivering consulting services to you.

7. Confidentiality

7.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of all non-public information disclosed during the consulting engagement. Confidential information includes business strategies, financial data, trade secrets, and proprietary methodologies.

7.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no fault of the receiving party
• Was rightfully known prior to disclosure
• Is independently developed without use of confidential information
• Must be disclosed pursuant to legal requirements

7.3 Non-Disclosure Agreements

For sensitive engagements, we may require execution of a separate Non-Disclosure Agreement (NDA) prior to commencement of services.

8. Warranties and Disclaimers

8.1 Professional Services

We warrant that our consulting services will be performed in a professional and workmanlike manner consistent with industry standards. However, we do not guarantee specific business results or outcomes.

8.2 No Guarantees

CONSULTING SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING:

• Specific business outcomes or financial results
• Uninterrupted or error-free service delivery
• Accuracy or completeness of market data or analysis
• Fitness for a particular purpose

8.3 Business Results Disclaimer

Business success depends on numerous factors beyond our control, including market conditions, execution quality, competitive dynamics, and economic factors. Past performance and case study results do not guarantee future outcomes.

9. Limitation of Liability

9.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC CONSULTING PACKAGE GIVING RISE TO THE CLAIM.

9.2 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or business interruption
• Damages resulting from third-party actions or market conditions

9.3 Basis of the Bargain

You acknowledge that these limitations of liability are fundamental elements of the basis of the bargain between you and the Company, and that we would not provide services without these limitations.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sustainable Growth Consulting, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your breach of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights
• Your implementation of consulting recommendations

11. Cancellation and Termination

11.1 Cancellation by Client

You may cancel services subject to our Refund Policy. Cancellations must be submitted in writing to our customer service team.

11.2 Termination by Company

We reserve the right to terminate services immediately if you:

• Breach these Terms or any service agreement
• Fail to make required payments
• Engage in fraudulent or illegal activities
• Provide false or misleading information
• Act in a manner that is abusive or disruptive to our staff

11.3 Effect of Termination

Upon termination, you must immediately cease using our materials and deliverables. Termination does not relieve you of payment obligations for services already rendered.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.

12.2 Arbitration Agreement

Any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration conducted in accordance with the commercial arbitration rules of the American Arbitration Association.

12.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

12.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cyprus, without regard to conflict of law principles.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• Direct communication for active consulting engagements

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

14. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters or acts of God
• War, terrorism, or civil unrest
• Government actions or regulations
• Pandemics or public health emergencies
• Labor disputes or strikes
• Telecommunications or internet failures

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Sustainable Growth Consulting regarding our services and supersede all prior agreements and understandings.

18. Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms to any affiliate or successor entity without restriction.

19. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative.

20. Contact Information

21. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.